How we collect, use, and protect your data.

Dinnartec is a company domiciled in Colombia, responsible for the processing of personal data collected through its platforms and services. Contact: hello@dinnartec.com.

• Identification data: name, ID document, email address, WhatsApp or phone number.
• Account data: credentials, company information, role and permissions.
• Commercial and usage data: information entered into platforms, service use, and activity metrics.
• Technical data: IP address, device type, browser, cookies, and activity logs.
• Payment data:handled by certified providers. Dinnartec doesn't store full card data.

• Provide, operate, and maintain the contracted services.
• Create, authenticate, and manage accounts.
• Process subscriptions, payments, and invoicing.
• Provide customer support.
• Improve and develop products.
• Train, fine-tune, and operate AI models and agents.
• Send operational and commercial communications.
• Comply with legal obligations.
• Prevent fraud and protect security.

By signing up, you authorize Dinnartec to collect and process your data per this Policy, including the use of data to train AI models and generate aggregated statistics.

Dinnartec shares the necessary data with external providers (hosting, payments, AI, etc.). These third parties operate under equivalent confidentiality agreements. Some may be located internationally.

Data is retained while the account is active, plus the periods required by legal obligations. After that, it is anonymized or deleted.

You have the right to:

• Know, update, and correct your data.
• Request proof of the authorization granted.
• Be informed about how your data is used.
• File complaints with competent authorities.
• Revoke authorization and request deletion.
• Access your data free of charge.

To exercise these rights, write to hello@dinnartec.com.

We implement technical and administrative measures (encryption, access controls, backups) to protect data against unauthorized access.

We use cookies for authentication, preferences, and metrics. You can reject them in your browser, although some functionality may be affected.

Services are intended for adults. We don't knowingly collect data from minors. If detected, it is deleted.

Dinnartec may update this Policy. Changes will be published on the website with the update date. Continued use of the service implies acceptance.

For privacy concerns, write to hello@dinnartec.com.